SHIPPING POLICY

 

Last updated: 13 June 2026

1. General

This Shipping Policy applies to all orders placed through www.bagatelclothing.be.

By placing an order, you agree to the terms outlined in this Shipping Policy.


2. Order Processing

Orders are processed Monday through Friday, excluding Belgian public holidays.

We aim to process and dispatch all orders within 1 to 3 business days after payment confirmation.

During product launches, promotions, holidays, or periods of high demand, processing times may be extended.

Customers will receive a shipping confirmation email once their order has been dispatched.


3. Shipping Destinations

BAGATEL Clothing currently ships to:

  • Belgium

  • The Netherlands

  • Luxembourg

  • France

  • Germany

Additional countries may be added in the future.

If your country is not available during checkout, please contact us at:

bagatel-clothing@outlook.com


4. Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

Shipping fees may vary depending on:

  • Delivery destination

  • Shipping method selected

  • Promotional offers

We reserve the right to modify shipping rates at any time.


5. Free Shipping

BAGATEL Clothing offers free shipping on all orders of €50 or more within Belgium.

For orders below €50, shipping costs will be calculated and displayed during checkout.

We reserve the right to modify or discontinue free shipping promotions at any time without prior notice.


6. Estimated Delivery Times

Estimated delivery times after dispatch:

Belgium

1–3 business days

Netherlands & Luxembourg

2–5 business days

France & Germany

3–7 business days

Delivery times are estimates only and are not guaranteed.


7. Tracking Information

Where available, customers will receive tracking information via email after dispatch.

Tracking updates are provided directly by the shipping carrier.


8. Delays

While we strive to meet estimated delivery times, BAGATEL Clothing is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Strikes

  • Technical issues

  • Other circumstances beyond our reasonable control


9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

BAGATEL Clothing shall not be liable for delays, losses, or additional costs resulting from incorrect or incomplete address information supplied by the customer.


10. Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

bagatel-clothing@outlook.com

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.


11. Customs, Duties and Taxes

For orders shipped within the European Union, no additional customs duties are generally applicable.

Should customs fees, import duties, or taxes apply for specific destinations, such charges remain the responsibility of the customer.


12. Refused Deliveries

If a shipment is refused, unclaimed, or returned to sender, any shipping costs incurred may be deducted from the refund amount.


13. Contact Information

BAGATEL Clothing VOF
E. Anseelestraat 10
8930 Menen
Belgium

VAT Number: BE1026.351.654

Email: bagatel-clothing@outlook.com

Website: www.bagatelclothing.be

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